Team

How We Work

How We Work

Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community.

Our team approach adds perspective and provides increased benefits to our clients.

Meet Our Team

Carol Goff

Office Manager / Customer Service Agent

(513) 346-3200

CGoff@RandLInsurance.com

Carol Goff is the Office Manager and a Customer Service Agent at R & L Insurance Group. Her primary responsibilities include assisting the agents, compliance, and providing customer service to our policy holders. Carol has worked in...

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Denise Schwartz

Customer Service Agent

(513) 346-3200

DSchwartz@RandLInsurance.com

Denise is a Customer Service Agent with 27 years of experience in the Insurance Industry, all being with Nationwide Agencies. Denise assists our policyholders in many ways. Whether it be quoting, policy changes, or general questions...

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Fran Klingelhafer

Associate Agent

(513) 474-3333

(513) 4742171

FKlingelhafer@RandLInsurance.com

Fran is an Associate Agent at R & L Insurance Group. She spent the first 9 years of her career in banking and education prior to joining the insurance industry in 1998. Fran is licensed in property and casualty insurance, with a...

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Greg Lochard

Agency Owner

(513) 226-7789

(513) 346-3200

GLochard@RandLInsurance.com

Greg is a Financial Planner dedicated to providing quality independent financial products and services. Independent simply means that he is not bound or restricted to use certain proprietary or company sponsored products. Greg has...
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Joe Schrand

Associate Agent

(513) 346-3200

JSchrand@RandLInsurance.com

Joe is an Associate Agent with R & L Insurance Group. Joe is focused on assisting clients with our Property/Casualty and Commercial products. With over 25 years experience, he is eager to speak with you to find a good solution for your...

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Jordan Lochard

Associate Agent / Marketing Director

(513) 382-2362

(513) 346-3200

JLochard@RandLInsurance.com

Jordan is an Associate Agent and the Marketing Director at R & L Insurance Group. He got started in the insurance industry in 2014 after attending the University of Cincinnati. Jordan is licensed in Property/Casualty as well as...

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Mark Rotert

Agency Owner

(513) 235-8755

(513) 346-3200

MRotert@RandLInsurance.com

Mark began his Insurance career in 1997. He has 23 years of experience in Personal Lines, Commercial Lines and Life insurance. Mark believes that this business stays exciting as he is constantly meeting new people and developing custom...

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Mary Wilson

Associate Agent

(513) 284-3655

(513) 474-3333

MWilson@RandLInsurance.com

Mary is an Associate Agent with R & L Insurance Group with over 30 years of insurance experience. Mary's main focus is mostly writing and servicing Commercial and Property/Casualty. In her free time, she enjoys spending time with her...
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